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Privacy Policy

Mumbai Aviation Fuel Farm Facility Private Limited (“MAFFFL”) is committed to protect the privacy of the visitors (“Users”) to the website www.mafffl.in (“Website”). In this privacy policy (“Policy”), MAFFFL describes how MAFFFL collects, uses, and discloses information that MAFFFL obtains and what User’s rights are in this regard.

By accessing the Website, User agrees to comply with the terms of this Policy. User’s personal information will be handled in accordance with this Policy. The Terms of Use of the Website are incorporated by reference into this Policy and are a part and parcel of this Policy.


MAFFFL collects information from the User when the User submits the query or request for information under the ‘Contact Us’ section of the Website. MAFFFL collects only name, email I.D and phone number of a User through the ‘Contact Us’ section of Website.


When User seeks to submit its query on Website, User will be asked whether it wishes to opt out. There is a notice next to the ‘Submit’ button on the ‘Enquiry Form’ page for this purpose.

HOW IS THE INFORMATION SO COLLECTED USED BY MAFFFL? MAFFFL uses the information so collected only for the following purposes: a. to identify the User that has submitted the queries, and b. to respond to the User’s queries. WITH WHOM IS THE INFORMATION SO COLLECTED SHARED BY MAFFFL?

MAFFFL shares the User’s information so collected: a. with the relevant internal service departments of MAFFFL in respect of which the information has been asked; b. with M/s Web Werks India Private Limited, Unit No. 5 , the Ruby, Fourth floor, Senapati Bapat Marg, Dadar(W) Mumbai, Maharashtra (i.e., the company that hosts Website server/data centre), which in turn is bound by confidentiality obligations towards MAFFFL with respect to any information MAFFFL shares with it; c. in order to comply with applicable law, judicial proceedings, a court order, or other legal process. d. where MAFFFL believes that it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of MAFFFL’s Terms of Use or Policy, or as evidence in litigation in which MAFFFL is involved.

MAFFFL shall not be liable for any loss or damage that may be sustained due to a disclosure (inadvertent or otherwise) of any information (including personal information) in pursuance of a legal process.


The Website may contain links to third-party websites. Any access to and use of such linked websites is not governed by the Policy, but instead is governed by the privacy policies of those third party websites. MAFFFL is not responsible for the information practices of such third party websites and the User must go through the terms and conditions and policies on such third party websites before choosing to access such websites.


MAFFFL has in place appropriate security measures including physical, electronic, and procedural safeguards that comply with the laws prevalent in India to prevent unauthorized access to, or unauthorised alteration, disclosure or destruction of information collected by MAFFFL through the Website. MAFFFL restricts access to User’s personal information only to its employees strictly on a need to know basis for providing the information that User requests and to M/s Web Werks India Private Limited.

CERT-IN is conducting the security audit for the Website and M/s Web Werks India Private Limited has ISO 27001:2005 certification.


In case the User seeks to access, correct, amend, or delete the personal information that the User has provided to MAFFFL or for any other queries/concerns, the User may contact the Grievance Officer as stated below:

Chief Operations Officer,
Phone No.: +91 -22-26829881,
Email Id: coo@mafffl.in


MAFFFL may revise this Policy at any time without notice by updating this posting. User’s continued use of the Website after such modifications have been made will constitute User’s acceptance of such revised Policy.